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Job Information
Job title

$65K -IT Supervisor!! Great Location!

Company AppleOne
Wage between $0.00 - $0.00 Annually
Location United States, Arizona, Phoenix
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/26/2009
Description
This IT Supervisor Position Features:
competitive benefits package
easy access to freeway
Great Pay to $65K

Immediate need for IT Supervisor seeking a challenging opportunity while working for a leader in the Telecommunications and Collections industry! Easy freeway access, rewarding work environment, and state of the art facilities are perks of this exciting position! This position reports to the Chief Technology Officer and is responsible for analyzing, creating and maintaining the company's information systems. Independent judgment is required to plan, prioritize, and organize the diversified workload.
**Ideal candidate will have help desk support, DBA experience AND network administrator background and have worked for small to medium sized companies.

Essential Duties and Responsibilities:
(other duties may be assigned as needed)
-Import/Export of client data to/from data warehouse servers. This may include using existing or creation of suitable tools to massage the data as needed.
-Creating applications based upon predictive dialer script language to collect and store customer data.
-Design and create reports based upon customer requirements.
-Day-to-Day troubleshooting and administration of workstations, servers and peripherals.
-Improves current systems by studying practices, procedures, and problems to present feasible alternatives.
-Author and maintain various system and procedural documentation.
-Providing technical assistance to answer questions and resolve problems.

Supervisory Responsibilities:
-Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include managing and training on site IT staff on new and changing systems requirements and to collaborate with IT staff at other offices.

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:

-Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
-Programming in one or more languages is required because of the dynamic nature of customer requirements.
-Managing People: Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates activities.
-Attendance/Punctuality: Is consistently at work on time; ensures work responsibilities are covered when absent.

Software Requirements:
Qualified candidates should have experience managing within a call center and/or collections environment, proficient in MS Applications (2005 or newer), Crystal Reports, SQL, C#, as well as VB and/or VB.net. Artiva and/or FACS software knowledge is required.

Apply TODAY for an interview immediately!df-tc

Experience/Skills
Knowledge of VPN's, RMDS and T SQL queries. Must have prior management experience within a call center or collections environment. Artiva or FACS software experience is a MUST!!! Tech Support Managers and Network Administrators are a great match!

Other desired skills:
Knowledge of VPN's, RMDS and T SQL queries. Must have prior management experience within a call center or collections environment. Artiva or FACS software experience is a MUST!!! Tech Support Managers and Network Administrators are a great match!
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