Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
This job has expired.
 
Job Information
Job title

*NIX Technical Support Representative

Company cPanel Inc.
Wage between $0.00 - $0.00 Hourly
Location United States, Texas, Houston
Employment type Full Time
Education Not Specified
Year Experience Academic Only
Travel None
Published on 2/29/2008
Description
cPanel is currently looking for driven individuals to be part of our technical support team.

Qualifications:

  • US work eligibility
  • Familiarity with rpm based *nix distributions (RedHat, Fedora, CentOS, etc)
  • Familiarity with ports based Operating Systems (FreeBSD)
  • Configuration and troubleshooting of:
    • Apache
    • BIND
    • Exim
    • MySQL
    • OpenSSL
    • PostgreSQL
    • PureFTPd

Special consideration will be given to candidates with the following skills:

  • Configuration and troubleshooting of:
    • cPanel
    • WHM
  • Customer service experience
  • WebHosting experience

Experience/Skills

Job Duties:

  • Answering customer questions / requests through our ticketing and phone systems
  • Troubleshooting software issues and providing solutions
  • Documenting repeated issues
  • Coordinating with management and other departments to share knowledge
This job has expired.