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Job Information
Job title

6556 - Desktop Support Technician

Company Genesis10
Wage between $0.00 - $0.00 Annually
Location United States, California, Baldwin Park
Employment type Contract to Perm
Education Not Specified
Year Experience 2 - 3 Years of Practical Experience
Travel None
Published on 10/6/2005
Description
Kaiser Permanente, partnering with Genesis10 Consulting, is seeking 3 experienced Desktop Support Technicians for a 3 month contract with option to hire position in Baldwin Park, CA.

This position will be required to work 3rd shift (Midnight - 9am), which may include weekends.

Skills: Desktop support in a distributed computing environment. Troubleshooting and customer service skills. Applications include Win 98/2000/XP, MS Office, and Lotus Notes. Epic and Remedy experience a plus. As an intermediate level technician, you will provide technical and problem-solving support to users in the Baldwin Park service area. Areas of support include desktop hardware and operating environments, printers, network operating systems, PDAs and end-user software applications. You will also coordinate and install end-user hardware in conjunction with analysts and vendors. Respond to help desk calls and/or Remedy cases; determine problems and coordinate solutions; and follow-up with end user/IT support services. Additionally, you will document and log all activities; update inventories, control logs and tasks lists; stay abreast of networking technology; and manage customer relations.

You must also have proven experience installing and troubleshooting desktop devices and end-user applications. Excellent time management, leadership, oral communication, customer and analysis skills are required. You must also be able to work independently and effectively with other functional areas. Additionally, this position requires travel between sites in the Baldwin Park area, so you must have a valid driver's license. You must also be able to move throughout the Medical Center to troubleshoot problems and lift up to 50 lbs. on a regular basis; and be available for on-call duty after regular working hours (including weekends).

Skills required:
A+ Certification 01-03 Yrs.
Minimum 3 years Desktop Support experience
Lotus Notes 01-03 Yrs.
MS Office 01-03 Yrs.
EPIC a plus
Remedy a plus

***NOTE****
W2 only
NO THIRD PARTIES
No corp-to-corp
US Citizen/Green Card holders only

Genesis10 offers a complete array of benefits (life, health etc.) to its consultants.df-tc

Experience/Skills
See above

Other desired skills:
6556 - Desktop Support Technician
This job has expired.