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Job title

Application Support/Help Desk Analyst: New Position/Fantastic Company

Company firstPRO
Wage between $0.00 - $0.00 Annually
Location United States, Georgia, Atlanta
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 11/4/2009
Description

We have been asked to identify a sharp, articulate and well experience Application Support Analyst with a good grasp on database-driven applications and absolutely terrific customer service/support skills.

Our client, headquartered in Downtown Atlanta , is an industry leading provider of services to a niche market. Those services are delivered in a SaaS model with clients plugged into very large scale database-driven applications. This position provides Help Desk-based application support via phone and email to clients.

We are looking for a talented and technically oriented and application savvy support analyst who can not only fix problems, but also provide this company s clients with a terrific experience.

Our client is a young, growing and profitable technology company. It is a fast-paced and challenging environment. The company is unique for its level of in-house talent, achievement and growth opportunities.

We are seeking:

  • 4+ years of Application/Help Desk support with specific focus on large scale/database-driven applications
  • Experience with Call Tracking Systems/CRM s
  • Strong Abilities in MS Office including: Outlook, Excel, Word
  • Preferred: some academic background in software/programming
  • Knowledge of SQL very helpful
  • Knowledge of Linux very helpful
  • Must: absolutely stellar Communication, Interpersonal and Customer Service Skills

Our client offers an interesting and challenging job, on-going growth opportunities, the opportunity to learn, fabulous benefits including a Cash Bonus program.

Qualified Candidates are urged to send a resume ASAP. We will respond promptly to strong fits. LOCAL Candidates only. Our client does NOT provide sponsorship.

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Experience/Skills
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