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Job title

Avaya Contact Center Engineer

Company Modis, Inc. - Chicago
Wage between $0.00 - $0.00 Annually
Location United States, Massachusetts, Tewksbury
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 11/4/2009
Description
Modis is currently seeking a qualified Avaya Contact Center Engineer for an exciting contract to hire opportunity with our client in the Boston, MA area.

The position is expected to start immediately and last for an initial duration of 6 months prior to full time conversion.

JOB DESCRIPTION

The Avaya Contact Center Engineer will be responsible for the configuration, troubleshooting and technical support of an Avaya Contact Center. This position will involve making changes to the configurations on all Avaya Contact Center technologies including Call Management System (CMS), Avaya Interaction Center (IC), Avaya Operational Analyst (OA) and Avaya Business Advocate (BA).

Candidates must have strong experience in the fundamentals of Avaya networking & infrastructure (G3/TDM PBXs)

REQUIRED SKILLS

- Expert Avaya Contact Center experience
- Strong Call Management System (CMS) experience
- Strong experience with the Avaya Interaction Center, Operational Analyst and Business Advocate modules


HOW TO APPLY

Qualified individuals are invited to apply for immediate consideration! Please send your most recently updated MS Word resume and contact information to (see below)

Salary: $85,000 - $90,000
Optional Benefits: Group Health Insurance, Life Insurance, Dental Insurance, Vision Insurance
Employment Type: Contract
Duration: 6 months CTH
Location: Tewksbury, MA


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Experience/Skills
See Above
 
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