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Job Information
Job title

Blackberry Support Technician

Company Ajilon
Wage Not specified
Location United States, Texas, Dallas
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 6/23/2006
Description
practical experience in help desk, desktop support, or retail store role troubleshooting PC, wireless, mobile phone or PDA problems. Use knowledge of mobile platforms to effectively understand the solutions that run on them. Understand and comfortably navigate through mobile network operator support processes to troubleshoot, diagnose, and resolve wireless operator account issues and mobile phone or wireless data-enabled device issues. Able to work independently to own customer issues until they are resolved to satisfaction. Able to lead and execute related support process optimization projects as well as handle significant level 2 ticket resolution load.df-tc

Experience/Skills
Strong teaming, technical, communication and customer service skills required.

Other desired skills:
blackberry, PDA, mobile phone support, wireless
This job has expired.