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Job title

Business Analyst/Trainer

Company ACS Inc
Wage between $0.00 - $0.00 Annually
Location United States, Virginia, Richmond
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 10/9/2009
Description
Affiliated Computer Services, Inc. (ACS) is expertise in action™. We are a FORTUNE 500 company with 74,000 employees worldwide supporting client operations reaching more than 100 countries. We provide business process outsourcing and information technology solutions to world-class commercial and government clients. Our employees operate with integrity, and are flexible, reliable and responsive.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
May perform one or more of the following (see below):

Functional Description:
Summary:
The Business Analyst/Trainer is responsible for assisting in creating business and functional requirements, application documentation, and management of client deliverable documentation. In addition, the business analyst becomes the trainer for execution of application software implementation at the Client’s location. This analyst works closely with project managers, business users, software development team, and quality assurance team.

Major Activities

50% System Documentation – Creates User Manual for existing system and any enhancements to the system.

20% Assisting with Requirements Documentation preparation and client deliverables including business requirements and training documentation. Assist with any other Client deliverable documentation.

30% - 50% travel for client meetings and/or training sessions.



Education:


Undergraduate degree in business administration, computer science, or management information systems, or comparable industry experience or education.

Experience:

Industry Experience –Business Analysts experience writing business and functional requirements and experience creating training and user manual documentation. Experienced in training new users on system functions through a variety of training mediums including; PowerPoint presentations, Cheat Sheets, and User Manual for both on site and on-line training. Creates Training Plan and manages resources for training sessions.
Involvement with business applications related to electronic medical health records or government healthcare is preferred, but not required. Equivalent educational experience may be substituted for this requirement.

3-4 years experience working in an application development IT environment or equivalent education experience.

Candidate must have at least two years experience with Microsoft Office products. Experience with Access, SQL Server, or other database software is a plus.


Special Requirements
Time Management – Proven ability to handle multiple tasks in a fast-paced environment is required. Candidate must be flexible, well organized and able to work well under pressure. Candidate must work well without close supervision.

Communication Skills – Candidate must demonstrate excellent verbal and written communication skills. Candidate must have professional demeanor and positive experience working with a client team.


All other duties as assigned
ACS is an Equal Opportunity Employer and does not Discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodations by calling or by sending an e-mail to accommodations@acs-.df-tc


Experience/Skills
see above
 
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