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Job title

Business Consultant

Company Humana
Wage between $0.00 - $0.00 Annually
Location United States, Kentucky, Louisville
Employment type Full Time
Education Bachelor
Year Experience 2 - 3 Years of Practical Experience
Travel None
Published on 10/26/2009
Description
Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.

Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.

Integrated Clinical Guidance Systems - Business Consultant

Assignment Capsule
As a business consultant for Clinical Guidance Systems you will: lead and educate associates to help optimize service and operational metrics, evaluating existing issue resolution processes, applications and tools, and collaborating with multiple departments to continuously strive for excellence.

  • Partner with Information Technology, subject matter experts, to develop and deploy Clinical Guidance Systems for our clients
  • Initiate and facilitate meetings between the business and IT to identify modifications and improvements for the System
  • Cultivate relationships with the client, sales office personnel, agents, brokers, and consultants throughout the implementation process

    Key Competencies:
  • Communication: You actively listen to others to understand their perspective and ensure continuous understanding regardless of communication channel or audience.
  • Leveraging Technology: You are technological savvy and know how to appropriately share and use your knowledge to improve business results.
  • Implementation/Execution: You are good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.
  • Problem Solving: You are a problem solver with the ability to encourage others in collaborative problem solving. Acting as both a broker and consultant regarding resources, you engage others in problem solving without taking over.
  • Drives for excellence: You are a continuous learner who encourages others to learn. By constantly upgrading your own work, you achieve results and outperform the competition.

    Specific Responsibilities:

  • Primary responsibility for the creation of requirements documentation that satisfy the business need
  • Responsibility to ensure the technical design of the solution is true to the vision laid out for Humana's clinical application
  • Ability to manage several low to mid-level complexity projects simultaneously and with little supervision
  • Ability to manage projects at different stages of the development and pre-development project cycles simultaneously

    Role Essentials:
  • Bachelor's Degree in Computer Science, business, health care or information systems required or equivalent experience
  • Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and Access.
  • Familiarity with Microsoft Project and Microsoft Visio

    Role Desirables
  • Master's Degree in Business Administration or a related field
  • Prior group implementation and/or project management experiencedf-tc

    Experience/Skills
    See Above
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