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Job Information
Job title

Business Process Analyst - NEEDED NOW!!

Company CDI
Wage Not specified
Location United States, North Carolina, Charlotte
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 8/6/2009
Description
WHY WAIT?
Are you looking for an exciting new opportunity?
This may be your lucky day!
It is time for a change, and CDI can help!

We have an immediate need for a Business Process Analyst

JOB DESCRIPTION

Job Classification: Business Process Analyst 3

Minimum Experience: 8+ years business exp, process design exp preferred, Strong understanding of financial controls.

Candidate must be able to hit the ground running with documentation templates, be able to set priorities, and provide documentation structure

Provides operational and logistical support for documenting processes and standardizing documentation. Collects data and performs process modeling documentation functions, and creates documentation templates. Determines process efficiencies, and documentation best practices.
Essential Functions
1. 70-80% Coordination and production of process and documentation deliverables. Activities may include:
Utilize appropriate software applications and apply creative technology to produce deliverables (e.g. manuals, brochures, marketing materials, key manager and board reports, IT annual report, ITOM process models, workflows) Coordinate production of process workflows materials, documentation templates, and/ or version control Provide administrative and technical support for unit (e.g. proofreading, updating materials, documentation, management of databases/ distribution lists)
Work with clients and vendors to meet deadlines for deliverables
Collect and coordinate documentation and process model/workflow feedback from internal employees
Collect and proof all documentation of processes, templates, and presentations
Coordinate and support organizational modeling, and process flow migration definition/documentation
Provide support for process/workflow engagements to SME analysts and consultants
Assists in management of process and documentation inquiries and requests from clients
Provides status updates on progress, issues, and risks
Write copy as needed
Some positions may provide research assistance
Assist with special assignments and projects
May provide input on strategy, techniques and implications
Incorporate TQM into all accountabilities

2. 20-30% - Administrative and technical support (distribution list maintenance, version control, proofreading, editing, Website management)

3. 5-10% Perform all other duties as assigned

Level Distinction
Learning Level
Work may be primarily support and administrative with basic technical work performed under close supervision
Typically has 0-3 years experience in a related field (e.g. analyst, Six Sigma, ITOM modeling, CMM, Industrial Engineering)

Skills/ Knowledge
Required (minimum):
This position is accountable for meeting the company's Core Competencies and any additional Divisional competencies
Bachelors degree in relevant field (e.g. Computers, Business management/Administration, Industrial Engineering), or equivalent experience
Basic knowledge of ITOM, ITIL, Six Sigma
Basic project management skills
Good knowledge of PC software applications knowledge
Strong written and verbal communication skills
Strong organizational and analytical skills
Working knowledge of financial services products
Familiarity with process documentation/efficiencies strategies

Helpful:
Some positions may require basic desktop publishing knowledge
CISSP/CISA
Proficiency with MS Visio
Basic MS Office skills - PowerPoint, MS Word, Excel
Adobe Reader/Writer
TQM
Other Requirements
General office environmental conditions prevail.

Platform and Skill Set Expertise:
Documentation Tools : Visio, Design Skills & Tools : Visio, Microsoft Productivity Software : MS Access, Microsoft Productivity Software : MS Project, Microsoft Productivity Software : MS Office, Microsoft Productivity Software : MS PowerPoint, Technical Writing Skills : Technical Writing, Analysis Skills : Business Analysis

TAKE ACTION!
Why wait another day?
It is time to act!
Apply NOW and join the CDI Team TODAY!!!df-tc

Experience/Skills

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