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Job Information
Job title

Cisco IP Telephony Administrator

Company Ajilon
Wage Not specified
Location United States, Kentucky, Georgetown
Employment type 3-6 Month Contract
Education Bachelor
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/19/2006
Description
With over 50 offices in North America, Ajilon Consulting has provided a full spectrum of IT services to our clients in various industries for over 30 years. An industry leader in IT business solutions, we know that talent and skill are what build success, so we look for top notch, experienced IT professionals to join our team. Our client is seeking a Cisco IP Telphony Administrator to This position shall provide overall system administration and move/add/change support for a new install Cisco IP Telephony system including developing & maintaining support documentation & records.
"« Provide support to end users for telephone & voice mail issues or problems.
"« Develop end-user instructions for use of telephone & voice mail features.
"« Provide basic IP Telephony troubleshooting of system problems.
"« Monitor CallManager, Unity & IPCC Express servers and Gateways for alarms or problems.
"« Perform trunk traffic & system utilization reporting.
"« Develop and maintain telephone system records & documentation.
"« Maintain inventory of telephone sets and other system equipment (e.g. analog gateways).
"« Oversee cabling contractor to do analog device cross-connects.
"« Develop administration processes & procedures.
"« Cross-train other support personnel for backup IP Telephony administrators.
"« Interface with our client's management to ensure that administration service level commitments are met.
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Experience/Skills
In order to be successful in this role, candidates should possess the following skills:

"« Familiar with and able to administer Cisco CallManager 4.1
Able to set up & configure:
o 7912G, 7940G, 7960G & 7936 IP Phones (and 7914 Expansion Module)
o Phone & Softkey Templates
o Analog devices in a VG224 Voice Gateway
o CTI Route Points
o Forced Authorization Codes
o Call Pickup Groups
o Hunt Groups
o Global Directory
o Route Lists/Patterns/Groups (Trunking)
o Bulk Administration Tool (BAT)
o CDR Analysis and Reporting (CAR)
"« Familiar with and able to administer Cisco Unity Voice Mail 4.0(4)
Able to set up & configure:
o Subscribers
o Subscriber Templates
o Call/Directory Handlers (Auto-Attendants)
o Call Routing (via Unity)
o Utilization/Traffic Reporting
"« Familiar with and able to provide basic administration for Cisco IPCC Express 4.0
Able to set up & configure:
o ACD groups
o Basic call flows/groups
o Skill based routing
o Reporting
"« Proficient with the following PC applications:
o Word
o Excel
o Access
o Visio


Ajilon Consulting offers a full suite of benefits including a competitive salary, health, dental and vision insurance, 401K, educational reimbursement and more! If you have the experience listed above, please send your resume today. We will review it and if we feel you are a good match for our client, we will contact you.


Other desired skills:
Cisco, Telephony, Phones, CTI, Global Directory, Trunking, BAT, CDR, ACD, IPCC, Visio, CallManager, IP
This job has expired.