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Job title

Clinical Application Specialist (24378)

Company Perot Systems
Wage Not specified
Location United States, California, Palo Alto
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 11/5/2009
Description
Dell Perot Systems is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Clinical Applications Specialist to join our team in Palo Alto, CA.

Job Responsibilities:
The Clinical Applications Specialist will provide support and development for patient care applications at a world-renowned medical center. She/He will provide second level support, including on-call rotations, in response to user problems and questions regarding system functionality, operations, input/output, reporting, and general operational procedures. The Clinical Applications Specialist is expected to attend key user meetings, and to work across the IT organization to meet customer expectations.

Required Skills:
  • 2+ years of application support experience in a healthcare environment
  • Technical application support experience using Microsoft systems
  • Familiarity with Windows utilities and structure such as the registry, event logs, and network settings
  • Experience in production support and new project implementation
  • Strong analyst skills
  • Ability to identify and triage issues, and develop solutions
  • Strong verbal and written communication skills
  • Willingness to cover after-hours on call responsibilities
  • Flexibility, adaptability and a willingness to learn


    Desired Skills:
  • Knowledge of hospital workflow
  • Strong experience with clinical inpatient and outpatient areas
  • Knowledge of HL7
  • Experience managing vendor support relationships and customer expectations
  • Experience supporting one or more of the following applications: OnBase, Xcelera, ProVation and Softmed

    Minimum Educational Requirements:
  • Bachelor’s degree in Informatics, Computer Science, or Healthcare related major
  • Experience may be substituted for education


    More about Dell Perot Systems:

    Dell Perot Systems is a unit of Dell Services, a new business organization formed by the acquisition of Perot Systems by Dell. Dell Services will develop and deliver a best-in-class suite of end-to-end IT services and business solutions that reduce IT complexity and lower costs for customers. The acquisition extends Dell Services into hosting, consulting, applications and business-process outsourcing, and expands Dell’s existing managed and modular services. Dell Services’ customers span global corporations, government agencies, healthcare and educational institutions, and small and medium enterprises.

    Dell Services will be one of the world’s largest technology services organizations with more than 41,000 experienced and skilled technology and business services professionals and revenue of approximately $8 billion from enhanced services. Dell Services’ values are centered on acting with integrity at all times, exhibiting a passion for serving our customers and displaying a strong work ethic while working effectively as a team. Our employees are committed to winning and to our company’s success.df-tc

    Experience/Skills
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