Computer Operations Analyst

Job Description & Responsibilities

• Open position will be assigned to 1st, 2nd or 3rd shift coverage.
• Open position may require work on either Saturday or Sunday (but not both), typically every other weekend.
• First level response to server, database, Middleware, and/or application alarms.
• First level responsibility for monitoring overnight financial batch cycles.
• Use documentation to triage incidents and escalation to support teams.

• Technology degree or equivalent work experience providing technology support.
• Experience with monitoring systems using Panacya, HP Openview, NetCool, OpsWare or other equivalent systems.
• Intermediate experience troubleshooting Servers with either Unix and Windows Operating Systems installed on them.
• Understanding of and basic experience with VAS, PowerBroker, and/or BoKs access methods.
• Understanding of and basic experience with VMWare.
• Use of Network Data Mover (NDM) Connect and NDM Enterprise.
• Experience with Windows batch or Unix Shell Scripting a big plus.
• 2-3 years of professional experience.

How to Apply

• Please send a Microsoft Word version of your Resume to (see below)
• Include the Title of the Position in the Subject Line
• The pay for this position is based on a competitive market rate; please send your salary requirements.