Latest Jobs  
 
 
This job has expired.
 
Job Information
Job title

Customer Service Representative - NEEDED NOW! - 74842.749738

Company CDI Corporation
Wage between $0.00 - $0.00 Annually
Location United States, North Carolina, Morrisville
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 9/7/2009
Description

Job Description:

WHY WAIT?
Are you looking for an exciting new opportunity?
This may be your lucky day!
It is time for a change, and CDI can help!

We have an immediate need for a Customer Service Representative

JOB DESCRIPTION
- Position is responsible for answering incoming calls from providers and members while ensuring a high level of customer service and maximizing productivity with minimum downtime.

Job Responsibilities:
- To resolve basic types of customer service inquiries including: benefits, eligibility, member material requests, provider look - up and authorization calls.
- May also need to locate Explanation of Benefits (EOB) and participate in proactive outbound call program (ie, welcome calls) to ensure customer satisfaction, when applicable.
- Must be able to quickly and accurately identify and assess individual provider and member needs and take appropriate action to satisfy those needs, solve problems systematically, use sound business judgment, and follow through on commitments.
- Need to be able to respond to customers in a polite and courteous manner, especially in stressful situations, project patience, empathy, caring, and sincerity in voice tone and words, establish rapport over the phone

TAKE ACTION!
Why wait another day?
It is time to act!
Apply NOW and join the CDI Team TODAY!

Experience:

Required Skills:
Customer Service Representative - NEEDED NOW!df-tc

Experience/Skills
See Above

This job has expired.
 
Bookmark and Share