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Job Information
Job title

Desk Side Support Anlst (15466)

Company Perot Systems
Wage between $0.00 - $0.00 Annually
Location United States, Rhode Island, Providence
Employment type Full Time
Education Some College
Year Experience 1 - 2 Years of Practical Experience
Travel None
Published on 1/31/2008
Description
PEROT SYSTEMS CORPORATION is a worldwide provider of information technology services and business solutions to a broad range of clients. It is currently looking for a Deskside Support Analyst to join our team in Providence, RI.

Job Responsibilities:
1. Installs, configures and upgrades hardware and software using standard packages such as Zenworks, Symantec Ghost, etc
2. Installs and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware
3. Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required
4. Performs other duties as needed

Required Skills:
  • Minimum of 3 years industry experience with a strong break fix background
  • Windows XP, Microsoft Office (various versions), Novell Zenworks
  • Install and configure computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware
  • Troubleshoot issues with computer systems, including hardware and software, e-mail, network and peripheral equipment problems

    Desired Skills:
  • TECHNICAL: Windows Vista, Symantec Ghost and Antivirus, Lotus Notes, Checkpoint VPN, BMC Remedy, and Microsoft Outlook
  • BEHAVIORAL:
    1. Displays initiative and independent judgment within established guidelines and procedures
    2. Proven ability to organize own work, set priorities and meet deadlines
    3. Proven ability to communicate effectively with customers, co-workers, subordinates, and superiors

    Minimum Educational Requirements:
  • Equivalent to completion of 4 years college-level coursework in computer science, information technology or a related field; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.

    Minimum Certifications:
  • A+ or MCDST certification required.

    Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.df-tc

    Experience/Skills
    See Above

    Other desired skills:
    Desk Side Support Anlst
    • This job has expired.