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Job Information
Job title

Desk Side Support Anlst (16092)

Company Perot Systems
Wage between $0.00 - $0.00 Hourly
Location United States, California, Palo Alto
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 3/1/2008
Description
Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Desktop Support Analyst to join our team in Palo Alto, CA.

Job Responsibilities:
Provides support by planning and performing installation, repair, and preventative maintenance of personal computer and related software/hardware. Trouble shoots software and hardware failures and identifies network problems when related to personal desktop computers. Activities include research, planning, implementation, resolution, and follow-up steps.

Primary focus of the position is to be a dedicated Desktop Technical Resource to the Project Management Office. Duties will primarily be focused towards Installation and Technical Implementation of new site installations. May also provide some phone support.

Typically, the analyst level participates in supportive role by providing analytical and in person technical support. Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions. Under little supervision, plans, installs, and tests less complex vendor supplied computer system hardware or software. Strong Customer Service and Interpersonal skills are a requirement for this position. Requires 2+ years of related work experience, or an equivalent combination of education and experience. Knowledge of system principles, theories, concepts, and technologies may be required in these positions.

Required Skills:
  • Windows 2000/XP Experience
  • Network Troubleshooting skills

    Desired Skills:
  • A+Certified
  • 3-5 Years Experience in Large IT Firm
  • Microsoft Windows XP Certified

    Minimum Educational Requirements:
  • High School Diploma

    Minimum Certifications or Other Professional Credentials:
  • None

    * You must be able to lift 45 lbs.

    More about Perot Systems
    At Perot Systems, we are looking for candidates that have a high level of integrity, are tenacious and can thrive in a team environment. We will provide you with the tools and opportunities to enhance, expand and support your personal and professional growth. The Associates at Perot Systems enjoy a very entrepreneurial, dynamic environment. We do not have a rigid corporate ladder in place for you to climb but rather a career path that allows you to explore career opportunities throughout the entire organization.

    In addition to a dynamic environment, Perot Systems will provide you with a very competitive salary, performance based bonuses, stock purchase program, tuition reimbursement (5K annually), 401K (100% match for first 4% of salary), health, dental and vision insurance coverage, paid holidays and vacation.


    Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.df-tc

    Experience/Skills
    See Above

    Other desired skills:
    Desk Side Support Anlst
    • This job has expired.