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Job Information
Job title

Desktop Support Technician

Company Genesis10
Wage between $0.00 - $0.00 Annually
Location United States, California, Baldwin Park
Employment type Contract to Perm
Education Not Specified
Year Experience 3 - 4 Years of Practical Experience
Travel None
Published on 10/6/2005
Description
I’m assisting Kaiser Permanente in filling the opportunity listed below (scroll down). If you have not been presented, and would like to pursue this, please sign, complete and fax the attached Consent Form to 925-293-0568 (or you can scan and email it). Be sure to print your name, address and phone number on the form before you send it back. Please also email me a Word version of your resume and give me a call to discuss.

Kaiser is a W2 ONLY company, so you must be a US Citizen or Green Card holder.
Thanks for your time and attention!
Requirement Number: 6540, 6541, 6556, 6557, 6558, and 6559
Company: Kaiser Permanente
Work Site: 1011 Baldwin Park Blvd., Baldwin Park 91706
Target Start Date: 10/31/2005
Duration: 2 Month
Number of Openings: 6
Contract to Hire
Pay Rate: $24 to $27/hr - DOE
Salary Range: $41,300-$59,100

Functional Title: Desktop Support 4 to 6 yrs. Experience

*This position is approved through the end of the year with a strong possibility of being extended and a strong possibility of ultimately converting to FTE based on the performance of the candidate.

3 positions will be required to work 2nd shift (4pm-1am), which may include weekends.
3 positions will be required to work 3rd shift (12pm–9am), which may include weekends

~ Must be able to pass the following:
Felony and Misdemeanor Back Ground Check, back 7 yrs.
Health Screen – TB, Rubella, Heb. B, Chicken Pox

Must have the following skills:

*Interview Process: Phone interview with possible follow up in-person.

*Kaiser will pay OT rates for this position.

Please note that Kaiser is a W2 only company - which means you must become a temporary employer of Genesis10 - to do that, you must be a US Citizen or Green Card holder - we cannot work with you on a corp-to-corp basis.

Additionally, Kaiser requires a background check which includes checking for felony and misdemeanor convictions for the last seven years. They also verify degrees, certifications, and employment for the last seven years against whatever is contained on your resume. There is also a health screening for many positions which requires a check for TB, Rubella, Rubiola etc.
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Experience/Skills
A+ Certification
Lotus Notes – used within the last year
MS Office - Current
Remedy, Vantive or any System Ticketing S/W–

Nice to have Skills: Desktop support in a distributed computing environment. Troubleshooting and customer service skills. Applications include Win 98/2000/XP, MS Office, and Lotus Notes. Epic and Remedy experience a plus. As an intermediate level technician, you will provide technical and problem-solving support to users in the Baldwin Park service area. Areas of support include desktop hardware and operating environments, printers, network operating systems, PDAs and end-user software applications. You will also coordinate and install end-user hardware in conjunction with analysts and vendors. Respond to help desk calls and/or Remedy cases; determine problems and coordinate solutions; and follow-up with end user/IT support services. Additionally, you will document and log all activities; update inventories, control logs and tasks lists; stay abreast of networking technology; and manage customer relations.

You must also have proven experience installing and troubleshooting desktop devices and end-user applications. Excellent time management, leadership, oral communication, customer and analysis skills are required. You must also be able to work independently and effectively with other functional areas. Additionally, this position requires travel between sites in the Baldwin Park area, so you must have a valid driver's license. You must also be able to move throughout the Medical Center to troubleshoot problems and lift up to 50 lbs. on a regular basis; and be available for on-call duty after regular working hours (including weekends).


Other desired skills:
Desktop Support, A+, Lotus Notes, MS Office, Remedy, Vantive, Windows 2000, Windows XP, EPIC, Helpdesk
This job has expired.