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Job Information
Job title

Desktop Support, law firm exp. must, Perm, downtown SF (EH)

Company Robert Half Technology
Wage Not specified
Location United States, California, San Francisco
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 6/19/2008
Description
I'm representing a 100 year old law firm that has national presence and specializes the full-service in the areas of banking and commercial transactions, communications and media, intellectual property, employment and labor, energy, telecommunications, health care, business transactions, corporate finance and litigation. We're looking for a desktop support who will be providing direct, routine technical advice/support and troubleshooting assistance; installing software, setting up PCs; and providing training to attorneys and staff in the firm’s regional locations. Experience working in a law firm is required.
For consideration for this position or other permanent placement opportunities, please email your resume to ellen.hong@rht.com. We require professional/technical/supervisory references. We are recruiting local candidates only. Thank you!
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Experience/Skills
3+ years experience in providing direct PC, printer, and PC/server applications support preferred, experience working at a Help Desk required.
3+ Previous experience in a law firm required.
Experiencing leading or supervising personnel a plus.
Demonstrate an understanding of PCs, laptops, printers, various Windows OS, and Microsoft Office Suite.
Experience providing telephone and voicemail support a plus.
Training experience, either one-on-one or classroom, a plus.
Experience with backup/restore, and remote access a plus.
Understanding of large networked environments (both LAN and WAN) a plus.
Ability to communicate in a pleasant and effective manner with attorneys and staff, in person and by telephone, required.
A strong attention to detail and quality control required.
Demonstrated ability to quickly learn and support new technologies.
Ability to handle stressful situations in a calm, composed manner.
Ability to quickly assess and assimilate a situation, then adjust approach to fit, is required.
Exceptional customer service and troubleshooting skills, problem solving, and follow-up skills are required.
Ability to work overtime as needed, sometimes with very little advance notice.
Ability to work independently, with minimum supervision.
Excellent interpersonal skills required. Must be a team player.
Ability to lift a minimum of 40 pounds.


Other desired skills:
Desktop Support, law firm exp. must, Perm, downtown SF (EH)
This job has expired.