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Job Information
Job title

Dispatcher

Company Synergis
Wage between $0.00 - $0.00 Annually
Location United States, Alabama, Birmingham
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 11/4/2009
Description
We are currently working with a large utility company in the Birmingham, AL area to help them locate a Dispatcher. Candidates must have good communications skills, flexibility and be available to work the assigned shift. Prior dispatch, customer service experience is preferred and a degree is a plus.

This position will consist of the following:

  • Early Morning confirmation of 1st Case assignments.
  • Scheduling/Routing.
  • Re-Scheduling in the occurrence of After Hours call out.
  • Updating Clarify System.
  • Quality Assurance.
  • Reviewing queues to ensure that cases have been properly classified and properly placed.
  • Reviewing project cases to ensure that requirements are met and assignments are made.
  • Determining status of initial contact with customers and assisting with communication.
  • Tracking labor billing.
  • Dispatching after hours for trouble call outs.

Our client will be starting the hiring process immediately! For immediate consideration, please forward a resume to (see below)

df-tc

Experience/Skills
See Above
 
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