Exchange Administrator

Job Description for
Exchange Administrator - 90602

Summary

Your primary function is to maximize the e-mail systems' contribution to Staff effectiveness in support of Our Vision, Mission, and Core Values.

You must possess the following characteristics, capabilities, and qualities in order to be a successful Staff Member:

• Ability to multi-task in a fast paced environment.
• Able to meet deadlines.
• Work without direct supervision.
• Attention to detail.
• Willingness to do repetitive work.
• Work well in a team environment.
• Must have strong communication skills, both written and oral, have excellent organizational skills and be detail oriented.
• Work with a high sense of urgency and be a self starter.
• Be flexible and able to roll with changes in the job and duties.

You report to the department manager.  Normally, no one reports to this position unless assigned for specific work.  This position is based in Rogers, Arkansas.
 
Job Duties

You are an important part of our server team in our Systems Support department.  Your duties will be to support all activities associated with our Microsoft Exchange Server.  Some of your daily duties may include:
• Interacting with users to solve message problems.
• Assist users with mailbox sharing.
• Setting up new user ids.
• Monitoring server health.
• Administering our Archive Manager.
• Managing spam abatement.
• Planning and implementing e-mail policies.

To perform your duties, you will be constantly interacting with the rest of the team and internal customers.  You will need to be aware of what others in Systems Support are doing that impacts your responsibilities and you must make others aware of your activities before it would impact them.  You will get occasional off-hours calls.  You will be balancing the requirements to courteously serve each Benchmark Group Staff member and to ensure computer policies are followed to protect all BG Staff.  You will need excellent people skills for this.

The quality of your work is important, and is rewarded here.  We are nationally-known for the high quality of our work, and we're looking for someone to help us maintain this level of excellence.
 

Job Qualifications

Must have all of the following:

• High school diploma or GED.
• One year of full time work experience administering an Exchange server up to version 2007.
• Proficiency in Excel.
• Proficiency in Word.
• Proficiency in Outlook.
• Familiar with multiple Exchange Servers supporting hundreds of users.
• Must be employed with current employer for a minimum of 12 months.  If presently unemployed, must have been employed with previous employer for a minimum of 12 months.

Work environment is mostly in an office.  Work days of 10 to 14 hours in length, or more, may occur.  Ability to work in an office setting, use standard office equipment, and communicate effectively in person or over the telephone.
 
Must be able to visualize complex project scheduling, control charts, graphs, and be able to visualize the final product of your work.  Frequent lifting or moving of 30 pounds is required.  Occasional lifting or moving of 70 pounds or more may be required.
 
Our Vision

The Project Team-of-choice
for Clients with
ongoing building programs.

Independent A/E Professionals
and BG Support Staff under one roof.

Our Mission

Goal #1:  Make our Clients happy
Goal #2:  Earn a good profit
Goal #3:  Enjoy what we do

Our Core Values

Ethical Conduct
Working Together
Strong Work Ethic
Common Sense
Extraordinary Efficiency
Quality
Continuous Improvement & Learning
Client Focus