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Job Information
Job title

Field Service Technician - Rockville, MD

Company ACS
Wage Not specified
Location United States, Maryland, Rockville
Employment type Full Time
Education Not Specified
Year Experience 2 - 3 Years of Practical Experience
Travel None
Published on 6/18/2007
Description
Field Service Technician Job Description
A fully qualified technician, the Field Service Technician applies a broad working knowledge of electronics to a wide variety of assignments through the application of technical concepts, practices and procedures. The incumbent generally is a member of quick-response customer support team and works on moderately complex work orders with normal to critical deadlines, and typically operates independently to troubleshoot hardware/software equipment problems, and to set up, install, configure, maintain, relocate, and/or repair a variety of electronic computing and communications equipment, software and/or peripherals. Works with general oversight on more complex assignments.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES:

Position requires a responsible, reliable and quick-to-respond technical professional to provide varied maintenance duties for transportation systems. Installs, checks out, operates, maintains, repairs, and modifies equipment. Implements preventive maintenance process and keeps performance and maintenance records on equipment. Additionally, participates in the initial installation phase of a project.

Performs routine duties in the electronic, mechanical, electromechanical, or optical areas. Calibrates, adjusts, tests, and maintains equipment, components, devices, or systems. Works from written or verbal instructions. May operate equipment; perform limited amount of troubleshooting and well defined problem identification; perform calibration and alignment checks, reporting data in prescribed format.

Must have a good knowledge of the following equipment: DVOM (Digital Volt-Ohm Meter), Ocilloscopes, Amp-Probes and Communication Break-out Boxes. Must be familiar with Logic pulsers and probes, Communication protocol analyzers, LAN Sniffers, Power Quality Monitors and Computer Based Testing (Checkit). Should possess a mechanical aptitude towards using hand tools to include, but not limited to: drill motors, band saws, screw drivers (manual and electric), hammer drills, and crimpers.

Fulfills work orders/service calls to install, maintains and/or repairs traffic loops, Cameras, video systems, computer equipment and peripherals, including, but not limited to the following:

Troubleshoots hardware, software, and/or network operating problems. Uses basic and specialized test equipment to diagnose and analyze difficulties.

May troubleshoot related communications problems; e.g., in a LAN environment, applying a knowledge of wiring, standard cable connections and wire closets/MAUs. Takes appropriate corrective action, interfacing with vendor, carrier, client and ACS' staff as necessary.

Performs preventive hardware maintenance, replacement and repair (to sub-assembly/ component level) of video components, microprocessor components, peripherals and associated/designated communications and information management equipment. Majority of work is completed at roadside locations
adjacent to traffic intersections.

Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at Traffic Equipment site locations. Ensures upgrades are configured and installed on schedule. Uses standard hand and power tools and technical manuals. May work with multiple vendors, manufacturers, etc.

Maintains work order documentation, technical schematics and diagrams.

May assist in providing training to other technicians.

Must be willing to travel to various areas for installation and service to assigned systems.

Duties may require physical exertion, including reaching, carrying and lifting heavy equipment, up to 65 pounds. Duties require on-call accessibility, occasional after hours activity and travel (10-20%).

Must have own vehicle and valid drivers license.df-tc

Experience/Skills
See Above

Other desired skills:
Systems Technician
This job has expired.