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Job Information
Job title

Help Desk Analyst - Administrative Systems ERP

Company Robert Half Technology
Wage Not specified
Location United States, California, Palo Alto
Employment type 6-9 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/4/2008
Description
Great Opportunity to support the "PeopleSoft Student Administration ERP"!Help Desk Analyst - Administrative Systems ERP **Must be familiar with "PeopleSoft Student Administration ERP"**Responsibilities• Provide excellent quality, technical support to a Palo Alto business community for PeopleSoft Student Administration.• Use Remedy Problem Management System to answer service requests from end users Skills and Competencies•Experience in a complex technical client-focused IT support & service delivery operation• Knowledge of, and commitment to, best practices in help desk services• Knowledge of PeopleSoft Student Administration ERP• Excellent customer relationship skills • Strong organizational and analytical skills • Excellent written and verbal communication skills and the ability to work effectively with all levels of the organization• Strong accountability and follow-through

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
**Must be familiar with "PeopleSoft Student Administration ERP"**Contact: David Hoopes / david.hoopes@rht.com

Other desired skills:
Help Desk Analyst - Administrative Systems ERP