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Job Information
Job title

Help Desk Analyst II

Company Robert Half Technology
Wage Not specified
Location United States, Ohio, Cleveland
Employment type Temporary
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 3/15/2008
Description
Robert Half Technology has an IMMEDIATE need for a Help Desk Analyst II. Job Duties will include but are not limited to:- End-user support of internal employees via phone or desk side- Managing desktops, laptops and Blackberries- Installing and activating said devices- Troubleshooting of defective or inoperable devices or components - Ongoing support of equipment to provide optimal performance for the usersPosition requires the prioritization of incoming calls. Traveling will required 20% of the time.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
2+ years as Desktop Support Analyst in a large corporate environment using Windows XP on desktops and laptops, IBM/Lenovo, Lotus Notes, Microsoft Office 2003. Must have the ability to troubleshoot user's issues from beginning to end, and work under minimum supervision. Excellent communication skills, both written and verbal are a must. Any experience with Microsoft Windows Vista and Microsoft Office 2007 would be a plus.

Other desired skills:
Help Desk Analyst II
This job has expired.