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Job Information
Job title

Help Desk Analyst - NEEDED NOW!!

Company CDI
Wage Not specified
Location United States, North Carolina, Charlotte
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 8/3/2009
Description
WHY WAIT?
Are you looking for an exciting new opportunity?
This may be your lucky day!
It is time for a change, and CDI can help!

We have an immediate need for a Help Desk Analyst

JOB DESCRIPTION
Great opportunity for a three months plus contract assignment for a Help Desk Analyst with one of our clients in Charlotte, NC. This Help Desk Analyst will be responsible for answering customers calls (50 to 70 per day) and providing problem isolation, first call resolution in a multi-platform, diverse systems environment. Will record, monitor, and follow up on client inquiries to ensure customer satisfaction.
Qualified candidates must have previous IT Call Center experience (3-5 years) in a large technical call environment and be proficient in Microsoft Office 2007 products, preferably Microsoft certified. Provide service on a 24 x 7 basis. Rotating shifts.

TAKE ACTION!
Why wait another day?
It is time to act!
Apply NOW and join the CDI Team TODAY!!!df-tc

Experience/Skills

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