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Job Information
Job title

Help Desk Analyst

Company ComputerNet Resource Group, Inc.
Wage between $0.00 - $0.00 Annually
Location United States, North Carolina, Charlotte
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 10/1/2009
Description
We are seeking several individual for a 5 week contract opportunity in Charlotte, NC. You should have experience on an IT Help Desk, speak clearly and have excellent typing skills. You must also be flexible to work first or second shift and weekends. Local candidates are preferred.


As a Help Desk Analyst you must have the following skills:
- Investigates and resolves computer software and hardware problems of users
- Working knowledge and troubleshooting skills for Microsoft Office 2000, XP, and 2003
- Microsoft Operating Systems 98, 2000, and XP
- Troubleshoot with users to learn procedures followed and source of error
- Answer questions, applying knowledge of computer software, hardware, and procedures
- Assist users over the telephone in diagnostic procedures, using diagnostic software, or by listening to and following instructions
- Determines whether problem is caused by hardware, such as modem, printer, cables, network, or telephone
- Talks with coworkers to research problem and find solution

Please Contact:
Diane Kalota
Computernet Resource Group
(see below)

df-tc

Experience/Skills
See Above
 
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