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Job Information
Job title

Help Desk - Payments Customer Service Support Rep.

Company PARITY TelTech - Atlanta
Wage Not specified
Location United States, Georgia, Norcross
Employment type 0-3 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 12/12/2004
Description
Looking for 6 strong Software support engineers with banking software experience. Specifically wire and fund transfer applications. Will need to start on Jan 10. Will be put in 6 week intense training program 1 week will be spent in New Jersey office for additional training. Need to be at training all six weeks. Must have excellent communication skills. Windows XP, 95 and 98 required. Banking experience desired. Must be able to work all three shifts 7am -4 pm, 9am-6pm, and 11am -8 pm.

Description: This position supports banking and financial institutions through custom Windows and Web-based applications software for electronic banking. This is a fast paced dynamic customer service and support environment. Prior experience in banking or financial applications is required and help desk experience is a plus. Will work closely with technicians and other Customer Service professionals. Candidates must possess excellent verbal and written communication skills. Must be able to identify problems and provide resolutions including researching product issues, training customers in the use of our software and documenting product-related help desk issues. Diagnostic/troubleshooting abilities required, as well as knowledge of Windows Operating Systems. Excellent opportunity to grow with an established company providing mission-critical client/server software products. This is a 6 month contract opportunity. For more deatils, please use the contact information that is listed below. CANDIDATES MUST BE MUST BE LOCAL!






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Experience/Skills
Must have excellent communication skills. Windows XP, 95 and 98 required. Banking experience desired. Must be able to identify problems and provide resolutions including researching product issues, training customers in the use of our software and documenting product-related help desk issues. Diagnostic / troubleshooting abilities required, as well as knowledge of Windows Operating Systems.

Other desired skills:
Must have excellent communication skills. Windows XP, 95 and 98 required. Banking experience desired. Must be able to identify problems and provide resolutions including researching product issues, training customers in the use of our software and documen
This job has expired.