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Job Information
Job title

Help Desk - Support Analyst

Company Robert Half Technology
Wage Not specified
Location United States, Wisconsin, Madison
Employment type 6-9 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/17/2008
Description
A company on the west side of Madison is looking for a Help Desk Professional for a contract to full time opportunity. The Help Desk Professional is responsible for first level troubleshooting from internal customers. The Help Desk Professional will be providing the highest quality of customer service, assist with various projects, log all calls in tracking software, and share technical knowledge with all staff. We are looking for a Help Desk Analyst who has a minimum of two or more years of Help Desk experience, previous experience with tracking software, the ability to work independently and with others, and has a flexible 1st and 2nd shift work schedule. This is a great opportunity to work with a nationally recognized company based in Madison. To be considered, please apply online at www.rht.com or call 608.827.8882.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
Technical skills needed to be successful as the Help Desk Professional; Advanced knowledge of the Microsoft Office Suite, Windows 2000 to XP, and help desk tracking software. The Soft skills needed; excellent customer service, grammar, typing, and listening skills.

Other desired skills:
Help Desk - Support Analyst
This job has expired.