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Job Information
Job title

Help Desk Support Technician

Company Robert Half Technology
Wage Not specified
Location United States, California, Oakland
Employment type Temporary
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 2/8/2008
Description
Join a fast-paced, cutting-edge company!! Our stable and innovative client seeks a Help Desk Support professional. In this role, you will provide technical telephone support to end users to help resolve client based software and operating system issues. You will answer, evaluate, and prioritize service requests received via telephone, voice mail and email for end users to help resolve client based software and operating systems issues. You will identify production issues and ensure issues are properly documented and escalated to all appropriate departments.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
Associates degree and 2+ years of IT experience is required. Point of Sale (POS) experience required along with support of Microsoft 2000/2003/XP/Vista Office Suites. Microsoft Office 2007 experience a plus. Must display a strong sense of urgency and ownership, along with a proven ability to follow through and complete tasks in a timely fashion.

Other desired skills:
Help Desk Support Technician
This job has expired.