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Job Information
Job title

Help Desk Support

Company Alpha Consulting Corporation
Wage between $0.00 - $0.00 Hourly
Location United States, Pennsylvania, West Mifflin
Employment type 9+ Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/1/2006
Description
Project Description: Minimum 2-3 years of technical experience required. Job- holder MUST have a working knowledge of installing, configuring and supporting software, hardware and connectivity components of a single-user NT4 or Windows 2000/XP workstation. S/he MUST have experience with anticipating, recognizing and resolving various technical (hardware, software, application or operational) problems and working with a problem/call management system. S/he MUST also possess knowledge of products and services offered by the Help Desk, including Microsoft Office 97/2000, Microsoft Outlook 97/2000, IBM PCOM, remote access software, Internet Explorer, mainframe, passwords, and be able to provide appropriate support for product use. Job-holder MUST be extremely customer-service oriented and an experienced problem solver who seeks assistance when necessary. S/he MUST be a self-starter with excellent oral and effective written communication skills. S/he MUST also be results oriented, able to handle multiple tasks simultaneously and an experienced decision maker. Technical or Associate?s degree or equivalent work experience required; B.S., B.A. or Microsoft Certifications beneficial.The Customer Service Desk provides 365x24x7 support to customers. Weekend and holiday work will be required.Required Skills: Help Desk, NT4 or Windows 2000/XP, MS Office and Outlook 97/2000, IBM PCOM, and Internet Explorer.This 12+ month position starts ASAP.Pay Rate: $18.00 ? $20.00 per hour.Please E-MAIL your resume (attachment to email) with rate and availability to Shane: Apply directly at: ?r=gaddf-tc

Experience/Skills
See Above

Other desired skills:
Help Desk Support
This job has expired.