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Job Information
Job title

Help Desk Support

Company iStaff
Wage Not specified
Location United States, Georgia, Atlanta
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 12/11/2006
Description
Perm Helpdesk support position
Great company!
Provide 'Tier 1 and 2' level support for the use base.
Answer incoming Help Desk calls and monitor the support e-mail queue.
Responsible for hardware, software, and printer break/fix issues.
Responsible for 'Tier 1' network support and troubleshooting.

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Experience/Skills
3+ years experience with hardware and software installation support and troubleshooting in a corporate PC/LAN environment.
- 3+ year experience with Windows 2000 and XP, Symantec Ghost (or imaging application), MS-DOS, and Symantec Antivirus.
- Knowledge of and the ability to speak intelligently about TCP/IP, FTP, SMTP, POP3, SSL and DNS.
- Firm understanding of the application, network, and physical layer.
- Excellent verbal and written communication skills.



Other desired skills:
3+ years experience with hardware and software installation support and troubleshooting in a corporate PC/LAN environment.
- 3+ year experience with Windows 2000 and XP, Symantec Ghost (or imaging application), MS-DOS, and Symantec Antivirus.
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This job has expired.