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Job Information
Job title

Helpdesk Level 2 (#8663195)

Company United Staffing Systems
Wage Not specified
Location United States, New York, Long Island City
Employment type Contract to Perm
Education High School
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/17/2006
Description
We are currently seeking Helpdesk/Desktop Support technicians our client based in Long Island City New York.Provides phone based technical support in activities associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. May involve use of problem management databases and help desk system. Must be familiar with ticketing systems such as Heat.

Requirements:

Ticketing, A+ Phone support


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Experience/Skills
See Above

Other desired skills:
Helpdesk Level 2 (#8663195)
This job has expired.