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Job Information
Job title

Helpdesk Support Technician (11108)

Company Perot Systems
Wage between $0.00 - $0.00 Hourly
Location United States, West Virginia, Huntington
Employment type Full Time
Education High School
Year Experience Academic Only
Travel None
Published on 5/7/2007
Description
Perot Systems Corporation is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Help Desk Support Technician to join our team in Huntington, WV.

Job Responsibilities:
  • Receipt of, and documentation of all communications to the centralized on-site helpdesk.

  • Initial troubleshooting, and resolution of problems, and further escalation of problems to the appropriate technical resources.

  • Monthly reporting to meet SLA's as specified in contract with Client.

  • Troubleshooting hardware issues at the PC level, and coordination of repair/replacement of those PC's as deemed necessary.

  • Responsible for limited peripheral duties, as needed, such as (but not limited to): Upload of files to internal file sharing website, generation of PDF's from scanned documents, peripheral office hardware troubleshooting, etc.


    • Required Skills:
  • 1+ yrs experience with PC hardware troubleshooting

  • 1+ yrs experience Microsoft Windows/XP/2000/Vista desktop

  • Maintains good attendance and reports to work on time


    • Desired Skills:
  • Experience with remote desktop support applications

  • Experience with helpdesk software applications

  • Experience in Microsoft network environment


    • Minimum Educational Requirements:
  • High School Diploma or equivalent


    • Perot Systems is committed to Equal Employment Opportunity. It is the policy of Perot Systems Corporation to encourage and support equal employment opportunity for all Associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.df-tc

    Experience/Skills
    See Above

    Other desired skills:
    Helpdesk Support Technician
    This job has expired.