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Job title

Holiday Greeter - Cell Phone Store - Customer Service

Company Premier Solutions IT, Inc.
Wage between $0.00 - $0.00 Annually
Location United States, Tennessee, Madison
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 11/5/2009
Description
We are seeking people that are interested in a seasonal employment opportunity to assist us with our Holiday shoppers!

Position begins ASAP and runs through the 1/15/10. Shifts assigned between the hours of 8 AM and 8 PM.

This is a Full time holiday job with a set end date; no benefits are included in this temporary position. The position pays a competitive hourly rate. Holiday Helpers will be expected to perform the following:
o Enthusiastically greet all customers when they enter the store
o Help pre-qualify customers needs
o Set customer service and product expectations
o Help management with sales support duties
o Help manage customer traffic during peak sales periods


Preferred Qualifications/Experience:

The candidate would describe themselves and demonstrate high energy, enthusiasm, be people oriented, creative, a self starter
Ability to professionally and knowledgably interact with customers
Tech-savvy, eager to quickly learn wireless device features, applications, capabilities and benefits
Comfortable asking probing questions to determine customers needs and expectations to ensure selection of the correct device/product and service options
Thrive in a fast paced, high energy retail sales environment
Flexible and able to work up to 10 hour shifts on your feet
Previous retail and/or wireless communications experience is a plus
High school diploma required; minimum age - 18


Responsibilities would include:

Enthusiastically greet customers and welcome them to AT&T
Pre qualify customer s needs and capture necessary information
Set customer s expectations if wait is required;
Direct customers to appropriate section of store; assist manager with customer traffic flow into and out of the store
Hand customer off to sales associate when available


Required Service Commitment:

Up to 40 hours per week from 12/1/09 1/15/10; overtime may be needed at peak times
Availability for flexible schedules during typical retail hours Thursday through Sunday and on busiest holidays; 7 AM 10 PM; store managers would complete and post weekly schedules in advance. Note: NO VACATION TIME WILL BE ALLOWED BETWEEN START AND END DATES.

Efforts will be made to accommodate students who have schedule commitments

Additional:

2 days of Instructor Led Training will be provided.
We offer a competitive hourly rate
Dress code is company logo shirt (which will be provided) and khaki or black pants or skirt (women)

The following requirements exist:
NO VACATION TIME WILL BE ALLOWED BETWEEN START AND END DATES.
STORE WILL BE CLOSED CHRISTMAS DAY.
WILL NEED TO START IMMEDIATELY
CONTINGENT ON CLEAN BACKGROUND AND DRUG SCREEN
MUST BE AVAILABLE TO BE SCHEDULED ANY DAY OF WEEK (MON THRU SUN)

Please send resume to:

Kevonne McKinney
Senior Recruiter
Metasys Technologies
(see below)df-tc

Experience/Skills
See Above
 
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