Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
This job has expired.
 
Job Information
Job title

IS User Support Specialist

Company ACT 1
Wage between $0.00 - $0.00 Annually
Location United States, California, Los Angeles
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 3/25/2008
Description
Immediate need for a User Support Specialist who will be responsible for providing extensive Help Desk support, troubleshooting and task-based user training for users, workstations and peripheral devices. Extensive experience with Microsoft Windows XP, Microsoft Office Suite 2002, Outlook, Corel Word Perfect 8, iManage, Blackberry, Palm or Windows Mobile desktop software, Carpe Diem, DeltaView, Interaction, Internet Explorer and other legal software applications. Position provides User Support and task-based user training to the firm's other offices as well.
The User Support Specialist primarily provides Help Desk and troubleshooting support via the User Support Hotlines. The position requires extensive phone support via User Support lines at all times during the scheduled workday and at other times as requested or assigned. Daily activities are under the supervision of the Manager of Technology Services. Works closely with the Network Engineering, Hardware Support and Technology Training Teams.

Requirements: In-depth knowledge of Microsoft Office applications, document management systems, computer hardware functions, PC operation and a range of software applications; strong verbal and written communication skills; excellent interpersonal skills; patience and flexibility. Strong familiarity with Mac OS X 10.3 or higher, especially the Finder, removable devices, 'Go to Server' and application installation and removal. Ability to work independently as well as under direction and the ability to work as part of a team. Excellent ability to transfer knowledge in an efficient, pleasant and effective way; ability to troubleshoot and resolve application problems; willingness to work under pressure and a willingness to learn new programs. Law firm experience is a huge plus!!! Bachelor's degree or equivalent required.

Email resumes to Sandy in Word attachment.
df-tc

Experience/Skills
call for details, Knowlix

Other desired skills:
call for details, Knowlix
This job has expired.