IT DIRECTOR 1

ESSENTIAL FUNCTIONS:

Responsible for the IT Operations Data Center and Infrastructure function worldwide. Defines and manages the strategy, goals and operations of the group. Accountable for quality, cost and availability of IT Data Center services. Executive responsibility for key financial and human resource processes within the organization, including staffing, budget, resource allocation and performance management. As a second level manager, provides leadership coaching and development to subordinate managers. Represents the organization at executive-level meetings, addressing customer requirements and advocating solutions incorporating IT standards and best practices. Executive level escalation point for technical and services issues. Establishes group priorities, objectives, strategic milestones and goals. Leads major initiatives or project teams (e.g. SunSigma or SunShot teams) with substantial impact upon organizational effectiveness, quality and profitability. Advises senior executive management on key decisions impacting strategic planning and organizational development. Manages and approves financial commitments such as customer agreements, vendor selection, major capital purchases and partnerships with other organizations.

MARGINAL FUNCTIONS:

none

REQUIRED KNOWLEDGE:

Bachelor degree (Masters/MBA preferred) and 10+ years of industry experience, including 3+ years as a second-level manager or equivalent combination of education/experience. Extensive knowledge of the IT industry and Sun's development and operation tools, processes, etc. Prior experience in managing 3rd party service providers or ISV's, including contract negotiations, conducting operational reviews and post-mortem's. Track record of flourishing in a highly leveraged/outsourced environment. Excellent skills in communicating and building relationships across cultures, driving aggressive changes and managing customer expectations in a technical support environment. Strong senior management presentation skills.

PREFERRED KNOWLEDGE:

Significant experience in managing third party service providers from strategic, operational and business relationship perspectives. Prior experience in managing SA, DBA and Network personnel. Experience in driving continual cost efficiencies through new processes, automation and tools. Select talented leaders and delegate assignments promoting professional development and group effectiveness. Must be able to clearly identify and communicate key priorities. Leverage influence with peer executives in other groups to resolve key issues and promote group efficiency.

YEARS OF EXPERIENCE:

10+

MINIMUM LEVEL OF EDUCATION:

Bachelor of Science

FIELD OF STUDY:

Computer Science or Engineering

ADDITIONAL COURSE WORK:

JOB ROLE:
Directordf-tc

Experience/Skills
See Above

Other desired skills:
IT DIRECTOR 1