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Job Information
Job title

Implementation Support Specialist

Company ConsultUSA
Wage between $0.00 - $0.00 Annually
Location United States, Colorado, Louisville
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 5/14/2008
Description
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Join our innovative team for the following position:

Our client located in the Louisville, CO area has an immediate need for an Implementation Support Specialist. This position functions as a technical resource and is responsible for providing support to install and implement County Fusion software at client sites. The successful candidate will have strong computer skills, as well as preferably 5+ years of business or government experience. Additionally, the successful candidate should have a Bachelor's Degree in Information Technology or a related field.


Requires:
. In-depth knowledge of County Fusion software and functionality
. Experience training a team in both one-on-one and classroom settings
. Architectural knowledge of County Fusion software product
. General understanding of county government office functions
. Database knowledge and administration
. Ability to travel 50% - 75% of the time
. Excellent communication and interpersonal skills

Desired:
. Experience with client interaction and support is preferred
. Java and/or SQL experience is preferred

Responsibilities:
. Provide training to team members on the software
. Configure databases per instruction and training from the development team
. Work with Implementation Manager to conduct assessments of client upon execution of contract
. Gather and document client specifications and requirements
. Coordinate implementation activities and maintain accurate & detailed client documentation
. Coordinate the organizing and tracking of client information provided to development team
. Create and maintain training materials, as well as maintain accurate client documentation
. Conduct training for clients on-site and train users on new system functionality to keep abreast of new or upcoming changes ensuring they are efficient at using all features and functionality
. Configuring database to tailor system for client's specific requests and requirements
. Conduct all necessary follow-up and send documentation post-training
. Ensure surveys are completed following each training session
. Effectively handle implementation support calls and provide team support as necessary


When Hired:
. ConsultUSA will invest in you by providing training to enable you to grow and diversify your skill set to keep abreast of the latest technologies.
. ConsultUSA will work closely with you to develop an exciting career path of your choosing, focusing on your key strengths.
. You will work within a dynamic team environment gaining invaluable experience.
. You will be a part of a growing organization focused on success and empowerment

How to Apply:
. For a complete listing of all our opportunities, please visit: http://www.consultusa.com
. U.S. Citizenship, Green Card or EAD desired.
. Managers are short listing qualified candidates.


For consideration, email MS Word resumes to Amanda@consultusa.com. Please include position number 4039 the subject line when applying.

For a complete listing of all current job opportunities, visit our web-site http://www.consultusa.com
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Experience/Skills


Other desired skills:
Implementation Support Specialist
This job has expired.