Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
This job has expired.
 
Job Information
Job title

Junior Technology Support

Company New York 466
Wage Not specified
Location United States, Texas, Dallas
Employment type Part-Time
Education Bachelor
Year Experience Academic Only
Travel None
Published on 5/13/2008
Description
What it is…….
RMG Connect is a global network of over 900 relationship marketing professionals, working across 37 offices on 6 continents. We are rated among the top ten digital and direct marketing companies globally, and were recently ranked #7 among digital agencies by Adweek. We are the fastest growing unit within JWT. To learn more about us, visit our website at /index2.html

Our mission is to build more profitable relationships between our clients and their customers, and to create connections with consumers that drive results. We plan, create, manage and measure business communications that optimize how our clients acquire, develop and retain their customers.

We are currently seeking a Jr. Tech Support to join our team. You will be responsible for providing computer-related support for the agency, carrying out second level customer support and basic computer support operations. You will be required to investigate, gather information, and resolve issues or escalate as appropriate to ensure timely resolution.

You should have a foundation of software support technical ability and show an aptitude towards this type of work as you will be expected to learn and carryout technical hardware and software application support, learn many new technologies, and be expected to quickly contribute to the enhancement of the department's problem resolution knowledge base.

If you are looking for an opportunity to grow, possess an entrepreneurial spirit and a passion for what you do, you have a connection with RMG Connect!

What you do…
•Support of all second level IT related questions
•Provide direct support for desktops/laptops and user access to corporate network and applications both on the network as well as through remote VPN access
•Provide direct support for multifunction printer/copier/fax, phones, key-fob security system and A/V systems
•Assist with employee station moves, set up of new hire stations and configurations to company standards
•Assist all Desktop Analysts with user requirements as necessary
•Process orders and receiving shipments
•Assist with forecasting inventory requirements
•Maintain software and hardware asset inventory
•Other responsibilities as necessary

What you need…
•Working knowledge of Basic PC and Mac hardware with understanding of LAN/WAN environments
•Working knowledge of Windows XP and Mac OSX (Tiger and Leopard)
•Experience with Adobe CS3, Web Applications, VMware and Lotus Notes a plus
•Strong written and verbal communication skills required
•Ability to multi-task and prioritize with great initiative and can-do attitude
•Ability to grasp new technologies quickly
•Associates or Bachelor’s Degree in Computer Science or related field with 1-2 years experience

Please submit resume in Word format. No agencies please.


We offer a comprehensive benefits package including 401(k) and a generous company holiday schedule. RMG Connect is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability. For more information about RMG Connect, please visit .df-tc

Experience/Skills
See Above

Other desired skills:
Junior Technology Support
This job has expired.