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Job Information
Job title

LAN Administrator II

Company Virginia Surety
Wage Not specified
Location United States, Illinois, Glenview
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 8/28/2006
Description
OVERVIEW: Aon Warranty Group is the world's largest provider of warranty plans for consumer goods, including auto, home, and appliances. We are an innovative dynamic global leader undergoing tremendous growth in business and opportunities for talented people. We will be relocating to a downtown location at year end.

POSITION SUMMARY: Currently, we have an excellent career opportunity available for a Lan Administrator II at Aon Warranty Group. This position will initially be located in Glenview before relocating to downtown Chicago.

ESSENTIAL DUTIES:
Provide a high level of customer service
Mentors more junior staff on the complexities of the network and problem solving techniques
Diagnose and resolve complex operating systems, application software, hardware and operator problems
Use structured and systematic approach to gather information and identify problem cause
Understand the urgency of the problem and the impact on the customers
Develop and implement temporary circumventions to be used if immediate resolution is not feasible
Initiate contact with vendors as necessary to resolve problems
Ensure the Help Desk and customer is kept appraised of problem status
Manage assigned LAN(s)
Administers user accounts and shares
Evaluate new hardware and software
Maintain and develop technical knowledge and skills to support the variety of hardware and software in use in the company
Perform administrative duties and participate in department activities as called for
On-call responsibilities
Other responsibilities as assigned or required

REQUIRED SKILLS AND EXPERIENCE:
Two plus years experience providing desktop and network support
MCP certification preferred
Strong knowledge of a LAN/WAN in a Microsoft environment
Customer service skills with the ability to generate confidence in support skills
Competent to work on software issues and problems
Resolves structured, non-specific problems. Able to define workable alternatives and innovative solutions
Clear, concise understandable verbal communications with customers and other IT staff. Can communicate technical information in a non-technical manner. Good written communication skills
Adjusts schedule to manage multiple changing priorities
Ability to learn new technologies rapidly
Strong knowledge of microcomputer hardware, OS and troubleshooting tools
An understanding of OS, network operating systems and standard application software
An understanding of data and LAN wiring and communication protocols

REQUIRED EDUCATION:
Associates degree or equivalent from two year college or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience. Candidate will be expected to continue upgrading knowledge, skills and abilities to keep abreast of changes in technology

BENEFITS: Aon offers: Competitive Compensation, Exceptional Benefits, Continuing Education & Training, A Unique Internal Advancement Program, and Tremendous Potential with A Growing Worldwide Organization.

Aon's professionals are unwavering in their client focus. With constant integrity, we promote diversity as well as individual potential. We practice frugality and stewardship, applying a disciplined non-bureaucratic approach to help our clients realize their business potential. Drawing on our experienced team as a competitive advantage, Aon employees have the freedom to take risks, foster innovation, champion for change, replicate best practices and maintain the attitude that we can accomplish anything we set out to do.

For more information about Aon Corporation, visit our website at www.aon.com. Aon is an equal opportunity employer committed to a diverse workforce. M/F/D/V DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.df-tc

Experience/Skills
See Above

Other desired skills:
LAN Administrator II
This job has expired.