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Job Information
Job title

LAN/Computer Specialist

Company Dallas TX (09900)
Wage between $0.00 - $0.00 Hourly
Location United States, California, Lathrop
Employment type Full Time
Education Bachelor
Year Experience Less than 1 Year of Practical Experience
Travel None
Published on 6/5/2007
Description
LAN Computer Specialist
JCPenney SSC Lathrop, CA


Excellent verbal, written and inter-personal skills. Degree or certification in Computer Science or equivalent business experience. High aptitude for systems and advanced computer skills. Ability to train and assist users. Able to work independently with minimal supervision and have the ability to work under pressure in a fast paced environment.

This includes interfacing with remote support groups and local vendors to implement hardware and software changes, analyze system failures, replace or coordinate the replacement of failed equipment and provide hands-on assistance for 2nd level problem resolution.

Providing hands-on user support, for a diverse and varying knowledge level group, and first level problem resolution for all IT equipment (not limited to printers, PC's, monitors, UPS systems, hubs, switches, routers, media converters, cabling, wireless devices) and desktop software (Microsoft Windows O/S, Microsoft Office, Hummingbird, IE).

Daily administration of the LAN (wired/wireless) including system stability, integrity, capacity, and troubleshooting.

Effectively using all available resources (local, web-based, vendor, support groups, Change Control) to plan and implement new hardware/software installs, de-installs, upgrades, and relocations to ensure no operational impacts occur. Ensure equipment inventory is kept current in the Asset Management Peregrine data base.

Use technical writing and effective documentation skills to thoroughly document problem resolutions using the Remedy Action Request system, per department standards, for future troubleshooting support and historical reference.

Understanding the functional operation of all SSC systems and processes in order to interpret reports, identify problematic trends, recognize and correct potential process deficiencies.

Basic Requirements:
Installation, configuration, troubleshooting and functional knowledge of common desktop software applications (Microsoft O/S, Office, E-mail, Internet Explorer) and common desktop hardware (printers, monitors, keyboards, mice)

Understanding of basic wired and wireless networking concepts

Technical writing, analytical skills, effective written and oral communication

Able to access the end users needs and translate them to system development, enhancements and procedures while cognizant of the effect on interfacing systems used. Must be able to lift 50 pounds and work flexible shifts.

Required qualifications:

Excellent verbal, written and inter-personal skills. Degree or certification in Computer Science
or equivalent business experience. Ability to use network diagnostic and installation hardware
Must be able to work through PC issues and be knowledgeable of Microsoft applications.
Ability to work under pressure in a fast paced environment. Must be able to lift 50 pounds.df-tc

Experience/Skills
See Above

Other desired skills:
LAN/Computer Specialist
This job has expired.