Latest Jobs  
Advance your technical career… Find a tech school and start an IT career!
Start your career in the fast-growing technical field – Get more info here »
Advance your technology career with the latest technology skills - Get more info here »
 
This job has expired.
 
Job Information
Job title

Level 1 - Help Desk Analyst

Company Amerit Consulting
Wage Not specified
Location United States, Maryland, Linthicum Heights
Employment type 0-3 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel None
Published on 5/20/2006
Description
All Candidates MUST be eligible to work as an Amerit Consulting W-2 Consultant (sorry, no third party vendors or independent consultants !)

This position is with a LARGE Defense/Aerospace Organization in Your Area !
GREAT CAREER OPPORTUNITY !!
PLEASE - LOCAL CANDIDATES ONLY!

Job Location:
Required: Candidate must have passed certified Drug Test & Background check prior to start date. Required: Candidate MUST be a U.S. Citizen.
Targeted rate $ 18.00/ hour W-2 +
GREAT LONG Term (6 24 Months) Contract Opportunity!!!

Job Description:
Provide Level 1 helpdesk phone support. Support experience with Windows xx thru 2003, and XP, MS office 2003 including Outlook 2003.
Basic network troubleshooting, DNS, DHCP and understanding of TCP/IP configurations on desktops as well as Internet/intranet browser configuration.
Experience with SMS or another remote takeover tool for troubleshooting a plus.
Customer service soft skills a must.
Previous phone support experience required.
Basic UNIX knowledge and Mainframe support a plus.
Works with minimal direction and ability to work as team player

Job Requirements:
Experience providing Level 1 Help Desk support
VERY strong knowledge of Windows operating systems and MS Office Suite including Outlook 2003
TCP/IP, DNS, DHCP
Remote support and/or SMS would be ideal
Team Player, EXCELLENT Communication Skills (both verbal & written) and great customer service skills
Basic UNIX or mainframe knowledge is preferred

For IMMEDIATE consideration, please send a copy of your detailed, chronological resume (in MS Word or .RTF format) to:

Daniel Parrillo
Sr. Technical Recruiter
Amerit Consulting
Phone #: ext: 210
E-mail: dparrillo@ameritconsulting

Amerit Consulting is a California Certified (DVBE) and Federal Service Disabled Veteran Owned Small Business (SDVOSB)

Experience/Skills
* Experience providing Level 1 Help Desk support
* VERY strong knowledge of Windows operating systems and MS Office Suite including Outlook 2003
* TCP/IP, DNS, DHCP
* Remote support and/or SMS would be ideal
* Team Player, EXCELLENT Communication Skills (both verbal & written) and great customer service skills
* Basic UNIX or mainframe knowledge is preferred

Other desired skills:
* Experience providing Level 1 Help Desk support
* VERY strong knowledge of Windows operating systems and MS Office Suite including Outlook 2003
* TCP/IP, DNS, DHCP
* Remote support and/or SMS would be ideal
* Team Player, EXCELLENT Communicat
This job has expired.