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Job Information
Job title

Level 1 Helpdesk/IT Support

Company Robert Half Technology
Wage Not specified
Location United States, Tennessee, Nashville
Employment type 6-9 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 8/19/2008
Description
JOB DESCRIPTIONINFORMATION TECHNOLOGY – Level 1 Helpdesk/IT SupportQualified candidates will have several years of experience and expertise in IT Support/Technical Help Desk. Candidates must possess both Desktop Support experience and help desk experience. This position will require you to be customer-focused with strong interpersonal and listening skills and have the ability to multi-task and prioritize in a fast-paced environment.Ensure that customer service issues are addressed efficiently by providing 1st level problem support and resolution. Responsibilities include supporting users with MS Office, Microsoft Outlook, Vista, XP, and browsers as well as basic networking. Candidate will also assist with additional IT support projects as needed.This position is available immediately and is a great entry level position with the opportunity for growth and development. As a full time employee you will be eligible to receive full benefits like health/dental/prescription insurance, 401K, paid vacation and holidays.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
LOOKING FOR:• Outstanding customer service skills• Works independently on problem resolution activities for computer-related problems• Effective communication, both verbal and written• Ability to respectfully assist customers at all levels of technical capability• Fast learner, ability to listen, follow established protocol, adhere to instructions• Ability to perform job well where customer service and technical support is the #1 priority• Qualified candidates should have a minimum of one year experience in a helpdesk environment troubleshooting Windows applications and hardware.An equal opportunity employer M/F.

Other desired skills:
Level 1 Helpdesk/IT Support
This job has expired.