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Job Information
Job title

Level 2 Technical Support Technician

Company Mastech Corporation
Wage Not specified
Location United States, West Virginia, Buffalo
Employment type 9+ Month Contract
Education Not Specified
Year Experience 1 - 2 Years of Practical Experience
Travel None
Published on 5/11/2007
Description
Level 2 Technical Support Technician


Buffalo, WV


12 months




Responsible for installation and troubleshooting
primarily desktop, laptop and printers.





- Responsible for local coordination, installation and on-going support for Windows 2000
and Windows XP desktops,
laptops, printers And plotters.

- Responsible for maintaining a standard image provided by the Corporate office on user laptops, desktops and peripheral devices which may include PDAs, Blackberry and other handheld devices.

- Responsible for receiving hardware, hardware disposal and software license tracking.

- Requires frequent interface with the user community.
Strong troubleshooting capabilities are required.


- Candidate will be required to setup and configure desktop and laptop equipment (Dell and Toshiba) with Windows 2000 and XP.

- Certifications to fix Toshiba laptop and Dell desktop equipment is required.

- Strong knowledge of Microsoft Office applications (Excel,Word) and Windows 2000 Professional.


- Knowledge of TCP/IP, DNS, WINS, DHCP and Microsoft SMS.


- Basic understanding of Windows 2000 Active Directory and Microsofts Application Compatibility Toolkit.


- Experience using the remote control features of Microsofts SMS a plus.

- Familiarity with Lotus Notes a plus.


- MCSE and other certifications a plus.

- Candidate must have good communication skills.df-tc

Experience/Skills
TCP/IP, TCP/IP, DNS, WINS, DHCP and Microsoft SMS, Windows 2000 Active Directory and Microsofts Application Compatibility Toolkit.

Other desired skills:
Level 2 Technical Support Technician
This job has expired.