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Job Information
Job title

Manager of VOIP - VOIP Switch Engineer - Switch Engineer

Company Cybercoders.com
Wage between $0.00 - $0.00 Annually
Location United States, Texas, Austin
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 6/24/2009
Description
Manager of VOIP - VOIP Switch Engineer - Switch Engineer Manager of VOIP - VOIP Switch Engineer - Switch Engineer - VOIP Engineer - Skills Required - VOIP, Switch Engineer, SIP Proxy, LINUX, IPBX, Scripting, PSTN, Texas

Manager of VOIP - VOIP Switch Engineer - Switch Engineer - VOIP Engineer

If you are a VOIP Switch Engineer and looking for an opportunity to work with a growing company with dynamic leadership and management, please read on!

Our company specializes in providing IP communications systems to small and midsized businesses in major metropolitan markets throughout Texas. Our services include business-ready converged voice and data IP communications packages, VoIP Hosted PBX, SIP trunks, all-in-one voice and video Web conferencing, network monitoring, diagnosis and event management, data backup and storage, private line and multi-site MPLS connections, fax-to-email services and toll-free numbers.

The duties and responsibilities of the position are:

- Configuration and implementation of enterprise and wholesale soft switches, SIP Proxy, Billing Platform
- Monitoring all backbone links and network devices.
- Ensuring continuous operation of Servers and services.
- Providing quality support for customers.
- Product research and vendor interaction.
- Opening tickets to track and document resolution of problems with our vendors as well as our customers
- Testing test calls. Analyze the SIP Logs and CDR (Call Details Record) to find the fault in A-Z route of different vendors and replace with the best route.
- Operating the Soft switch to maintain Tariffs, Rates Updating, Route Changing as per the following LCR (Least Cost Routing), ASR (Average Success Ratio) and ACD (Average Call Duration) of different Vendors route and as per the problems of the Clients connected to us around the world to our service.
- Coordinating with International Carrier Termination Vendors to resolve the Voice Quality, echo on the Route, connectivity of the calls and the quality of service (QoS) towards the destination numbers where the issues arises are to optimize the available bandwidth, control jitter, the ping report to minimize latency and visual trace route to find the fault in particular hops towards SIP Proxy Server
- Monitoring Cisco Routers check T1/E1 usage of channels.
- Good Work Experience and understanding of various Codec's (G.711, G.723, G.729 etc) used on VoIP Devices like Analog Telephone Adaptor (ATA) of Cisco, Grandstream, Linksys, TigerNet, Sipura and IP Phones and Soft Phones (Xten).
- Hands on VoIP gateways like Routers, Audio codes, PBX (Private Branch eXchange), PBXpress, IPBX (Internet PBX), EPBX, Cube Dialer.
- Mapping DID (Direct Inward Dialing) numbers on the desired VoIP extension numbers as per the requirement
- Operating in 24 hours a day, 7 days a week environment, the NOC is designed to monitor, identify and solve any kind of encountered network irregularity.
- Handling High Level Complaints of the residential customers regarding broadband issues while installing the ATA box & general complaints about services
- Solving queries regarding billing, line faults, broadband & ATA technical inquiries at superficial level and complaints.

Requirements:

- Bachelors degree in a technical or business field
-Strong knowledge of LINUX, VoIP, SIP, VOIP, Scripting, PSTN
- Excellent management, communication and leadership skills a must

This position reports into the Director of Technology.

So, if you are a VOIP Switch Engineer with at least 5 years of experience, please apply today! - MD-VENGR-TX - , , , , , CyberCoders CyberScientificdf-tc

Experience/Skills
See Above

Other desired skills:
Manager of VOIP - VOIP Switch Engineer - Switch Engineer
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