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Job title

Marketing Manager

Company Trilogy Technical Services LLC
Wage between $0.00 - $0.00 Annually
Location United States, District of Columbia, Washington
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 10/16/2009
Description
Trilogy is a certified woman-owned, professional services firm concentrating in Mortgage Banking and IT Consulting. With over 25 years of management experience in the Mortgage Banking and IT project support business, Trilogy excels in the professional services it delivers. We offer a full suite of benefits including PTO, 401K, Flexible Spending, supplemental insurance, health insurance and dental insurance. To learn more about Trilogy and for a complete list of our openings, please visit our Website at . We are seeking a Marketing Manager for a 3-6 month contract in Washington, DC. Member Value Benefits, Products and Services needs support as follows: - Quality management reporting and processes that do not exist today - Bench marking, criteria and performance metrics for products, discounts and services to ensure long-term optimized use of resources and benefits to members. - Support of multicultural and international product and service strategies Quality Management: - Support the development and implementation of needed Quality Control processes, criteria, reporting, analysis, and action plans in conjunction with ASI/AFI to ensure the total quality management of benefits, products, discounts and services offered to AARP members. Currently Member Value Goal 2 (Benefits, Products, Discounts and Services) receives no quality reporting from ASI/AFI. This has been identified by both organizations as a key initiative for 2010 and work critical to the ongoing success of the enterprise. - This work will include ensuring that early warning tracking and reporting mechanisms exist regarding any challenges to product offerings, member experience, member communications, etc. As well as, ensuring that through strong reporting and communication, management and boards are provided information in a timely manner. And, ensuring that action plans for quality issues are developed and challenges are resolved. - This effort will ensure that members and potential members enjoy quality benefits, products, discounts and services. This work will ensure the focus on and quality of existing offerings. As we continue to expand our portfolio this effort is critical to ongoing success. We need to ensure the quality of what we have before adding more. This work will include adjustments to the Master Services Agreement between company and ASI. Benchmarking & Criteria: - Criteria and metrics for success must be established for each phase of the new product development approval process. Once the criteria are developed, benchmarks must be developed from the existing product and services offerings. Following the completion of that work, performance success metrics must be established for the organization. - Following the completion of this work, the organization will have rigorous standards for the new benefits, products, discounts and services proposed for development and offering to members. This will support an efficient, effective process that is well understood across the enterprise. - Additionally, this will serve as the foundation for evaluating underperforming benefits, products, discounts and services that require significant resources but offer limited value and under-perform versus metrics. This will provide long-term savings and efficiency for the organization and serve as a significant part of contract renewal and renegotiation processes and allow company to optimize the use of resources for benefits, products, discounts and services long-term. Support of Multicultural and International Initiatives through benefits, products, discounts and services: - As the multicultural strategy is developed, the product and service component will require leadership and input. This person will support that effort and integrate this work into overall product planning and the product map and serve as a resource to this member value group. - As we explore supporting the community through local discounts, a resource is needed to understand and evaluate the opportunity and propose the most effective approach for the organization to proceed. Skills: - Senior level person, superior skills in MS Office especially PowerPoint and Excel To apply for this position, please apply directly through this posting or email a MS Word copy of your resume to (see below) with the subject line "2795: Marketing Manager." Overtime : straight timedf-tc

Experience/Skills
See Above
 
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