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Job Information
Job title

Mobile Device Coordinator

Company Robert Half Technology
Wage Not specified
Location United States, Iowa, Des Moines
Employment type 6-9 Month Contract
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 6/11/2009
Description
Our Des Moines client is actively seeking an individual to assist with the deployment of Mobile Devices for multiple users. The primary responsibilities are as follows:• Coordinate with groups to deliver mobility service• Assist in the development and maintenance of core requirements and policies for the mobility service to ensure compliance with management policy and the computing environment• Assist management in collaborating and coordinating with IT to ensure needs are met within their policies and services (e.g., device standards, approvals, service plans, etc.)• Assist in the management of a portfolio of certified products and services that meet core requirements and policies; Track product and service launches and end of life statuses, keeping management abreast of upcoming changes• Provide third-tier user support including, but not limited to, order management, device activation, service provisioning, device operation, warranty exchanges, billing disputes, device redeployment and device disposal• Track, maintain and report on users, devices and services.The primary skills required are as follows:• Strong technical knowledge of mobile industry with focus on smartphone products and related services• Experience with the development and assembly of technical documentation and instructions• Strong user support skills including problem identification and resolution• Experience with data reporting and analysis using various tools• Demonstrated project management skills, possibly managing multiple simultaneous projects• Ability to work independently and with groups in a team effort• Strong communication, organization and negotiation skillsThis is an immediate need for an indefinite period of time. For immediate consideration for this and other opportunities, please apply online today at www.rht.com.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.df-tc

Experience/Skills
Advanced Blackberry Support, MS Office, MS Outlook.

Other desired skills:
Mobile Device Coordinator
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