Network Administrator/Engineer

This position is responsible for the support of the ISO New England local and wide area networks; to include managing routers, network switches, CSU/DSU equipment, firewall configurations, remote VPN access, storage area networks and network management software.  

Responsibilities include:

• Monitoring/tuning networks for best performance and reliability; recommend changes
• Performing network system upgrades and assuring the quality of fixes and enhancements
• Ensuring integrity/security of the ISO’s networks
• Maintaining network management tools
• Maintaining/supporting network remote access system (e.g. VPN)
• Participating in the departmental on-call rotation
• Configuring and supporting storage area networks and associated technologies
• Developing/maintaining appropriate skill levels in current networking/security technologies
• Maintaining proper networking documentation and grow corporate network administration support knowledge base
• Adhering to ISO New England Policies and Procedures
• Managing physical layout of network equipment and cabling
• Monitoring vendor activity to provide continuous systems uptime
• Coordinate with IT peers on the resolution of cross-functional problems
• Coordinate system outages and changes with IT Change Management

Additional responsibilities for the SENIOR level include

• Leading teams in the planning, scheduling, coordination, and completion of assignments and projects
• Providing technical leadership for departmental initiatives
• Assisting and directing more junior network administrators
• Provide technical data for internal and external audits

• Assist with root-cause analyses

• Assisting with development of Request for Proposals and evaluation of responses and selection
• Assisting with development of standards and procedures for specifying and maintaining network devices
• Representing ISO-NE interests at the NERC Telecommunications Working Group
• Communicating status of project and team’s activities
• Coordinating with consultants and vendors on project deliverables
• Supervise the installation of fixes, enhancements, and upgrades to supported systems
• Collaborating with IT peers on the development of standards and procedures

Requirements include:

·        Bachelor’s Degree in Engineering, Computer Science or equivalent education and experience.

• 4 – 6 years of relevant experience to  include having managed and maintained local and wide-area networks, firewalls, storage area networks, *NIX and Windows operating systems and having developed skills in networking protocols and design. 

• Excellent analytical skills and the ability to team well and communicate effectively.