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Job Information
Job title

Network Engineer

Company MATRIX Resources Inc
Wage between $0.00 - $0.00 Hourly
Location United States, Texas, Richardson
Employment type 9+ Month Contract
Education Bachelor
Year Experience 1 - 2 Years of Practical Experience
Travel None
Published on 10/9/2009
Description
Job Description:
35% Maintenance - Configure SBCIS routers to enable client connectivity; confirm and route IPs assigned for client use ??? route parent pools when necessary to activate clients connection. Handle special configurations (load balancing, IP advertisement, VPNs, MPLS).
15% Maintenance - Activation, support/changes, and trouble escalations. Activate and support various VPN and DIA product offerings. Intermediate understanding of MPLS networking.
20% Maintenance - Troubleshoot connectivity problems (Tier II and III level) by examining configuration of routers and circuit mapping through switches
10% Maintenance - Service Level Expert assistance for DataComm technicians, field engineers and clients WAN consultants to ensure proper configuration of wide variety of routers and transport types and proper configuration of circuits leading to successful customer connectivity
20% Maintenance - Provide high-level engineering support for Dedicated Services and Support personnel and engineers. Also incidental support for Dedicated Engineering. DSS Team Leads have the greatest access to customer-facing equipment within SBCIS (Southwest, West, SBCT, Midwest, and SNET), as well as complete autonomy regarding customer configurations (can make changes administratively). Handle special projects such as FRATM migrations and POP moves. Assist in training of engineers and team leads, etc for Dedicated Support & Services questions, conference calls to clients with coordinators and new product core team calls.

Required Certifications: Certification One:CCNA

1)Customer serviceIntermediate Required 2)VPNIntermediate Required 3)TelcoEntry Level Desired 4)Circuit knowledgeEntry Level Desired 5)InternetIntermediate Required 6)DNSEntry Level Desired 7)Project managementEntry Level Requireddf-tc

Experience/Skills
1) Customer service Intermediate Required
2) VPN Intermediate Required
3) Telco Entry Level Desired
4) Circuit knowledge Entry Level Desired
5) Internet Intermediate Required
6) DNS Entry Level Desired
7) Project management Entry Level Required

Required Certifications:
Certification One: CCNA
 
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