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Job Information
Job title

Network Maintenance Technician

Company RCI Technologies, Inc.
Wage Not specified
Location United States, New Jersey, Piscataway
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 11/15/2006
Description
Network Maintenance Technician Job Description: Position responsible for the Technical Support activities relating to the performance of the following IP service offerings, MIS and VPN. Responsible for the identification, monitoring, analyzing, sectionalizing and referring of circuit impairments in support of IP services. Communicating with the appropriate organization, implements a plan of resolution and possible alternative solutions directly with customers. Support of service mandates flexibility in scheduling, as service offerings are supported on a 7x24 hour basis. Dedicated to a specified customer, position mandates an in-depth knowledge of the customers network, contacts and business applications. Typically on call 7x24 in support of assigned account(s). Must be US citizen or permanent resident due to possible government orders. Conducts in-depth analysis of circuit impairments by assessing data output from a multitude of support systems. Recommends diagnostic tests and possible alternative network configurations based on degree of service impairment. Negotiating with supporting centers, coordinates tests plans, communicating findings directly with customer. Escalates to senior management as necessary in support of established DMOQs. Develops circuit design alternatives in instances of excessive, irresolvable impairments.df-tc

Experience/Skills
See above

Other desired skills:
Network Maintenance Technician
This job has expired.