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Job Information
Job title

Network Services/Support

Company Axelon Services Corp
Wage between $0.00 - $0.00 Annually
Location United States, Missouri, Earth City
Employment type Full Time
Education Not Specified
Year Experience 4 - 5 Years of Practical Experience
Travel Not Specified
Published on 7/1/2009
Description

Project Description:



VoIP Applications complex trouble resolution for Telecommunications Consumer Voice Over IP platforms. Specifically Uverse Module II growth.



Job Description:



CVoIP VoIP Technical Support Application SME (Subject Matter Expert) has the ability to perform and coordinate complex trouble resolution for Telecommunications Consumer Voice Over IP platforms. This position will support Uverse Module II Growth. In addition, SME responsibility includes support for the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups.



To be considered for this position the candidate must meet the following criteria:



1. Absolutely have strong UNIX, SIP, and/or VoIP Applications related skills.



2. Be willing to meet the demands of a 24x7 position including rotating on-call, night and weekend work and other out of hours support.



3. Have a broad level of advanced technical knowledge, combined with the conceptual ability to relate work performed to the overall VoIP platform.



4. Ability to proactively identify and troubleshoot VoIP service impacting troubles.



Because this position partners with Telecommunication Labs, Technical Development, Advanced Technical Support, the VOIP Fault Management teams, and external vendors, communication and teamwork skills are also necessary for success.



Teamwork with these various groups reduces troubles that may impact service availability and secures long term fixes that will prevent future service affecting failures.



VoIP experience and good UNIX skills are key to meeting the requirements for this job.



Skill Experience Need





1) Unix Expert Required

2) Sip Expert Required

3) VoIP Experience Expert Required

4) Trouble Shooting VoIP Application Problems Expert Required

5) TCP_IP Protocol understanding Expert Required

6) SQL Database Abilities Intermediate Desired

7) Verbal Communications Intermediate Desired

8) Written Communications Intermediate Desired

9) Pearl Scripting Intermediate Desired

10) Linux Intermediate Desired

Required Skills:
--See job description--df-tc

Experience/Skills
See Above

Other desired skills:
Network Services/Support

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