Fix bugs, enhancecode, and design changes for existing code
Coordinate with otherIT resources (DBAs, UNIX Sys Admins, Developers) for shared responsibilities.
Provide end-usersupport for existing applications
Develop tools tobetter support applications
Determine and correct problems in assignedsystems
Strong Unix andscripting skills using standard Perl and Shell
Educational Requirements
Minimum of a Bachelor sdegree in Computer Science or equivalent; master s degree is preferred.
Technical Requirements
Experience debugging code written by other developers inproduction environments
Knowledge of databases including basic SQL
Excellent analytical, organizational, and problem-solvingskills.
Strong interpersonal, verbal and written communication skills
Experience working in a customer-centric environment
Apply in-depth technical analysis of application issues to solvecustomer reported problems
Ability to relate technical information in a non-technicalmanner.
Ability to analyze and grasp user's needs.
Ability to work well within a team to learn and share knowledge.
Experience in one or more of the following programming languageis required.