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Job Information
Job title

Pre-Sales Engineer, Telecom - Pre-Sales Engineering - Presentations Sales Support Account Management

Company J Patrick and Associates
Wage between $0.00 - $0.00 Annually
Location United States, Texas, Dallas
Employment type Full Time
Education Bachelor
Year Experience 3 - 4 Years of Practical Experience
Travel About 25%
Published on 8/3/2009
Description
Pre-Sales Systems Engineer is sales support-oriented technical position, acting as the Sales technical resource. This position is located in the Metro Dallas, TX region and will support the Central and Southwest regions.

Responsibilities:
The Pre-Sales Systems Engineer (SE) acts as the subject matter expert regarding
all of the firms network services products.
The SE leads all technical aspects of the sales process, supporting Account Manager in site surveys, technical discovery and qualification meetings for prospective customers
and is responsible for educating prospective customers on the firms service offerings which include evaluations, presentations and proposals to
take place on conference calls and/or site visits. The SE helps to formulate, define and execute sales strategy with the account team, understanding customer business and
technical drivers. The SE is responsible to build and maintain relationships with prospects and existing customers. The SE may be required to actively participate in post-sales activities such as customer network planning, customer training and continually update customers on new service offerings and pricing. The SE will design and engineer solutions based on customer requirements, provide a design document or diagram as necessary and present solutions to the prospect or customer. The SE will participate with the account team to obtain customer contract acceptance and ensures final documentation of the proposed solution is complete and delivered to the service delivery department.
The SE is additionally responsible for developing and presenting technical sales training
for the account teams. The SE will work closely with internal departments such as Network Architecture, Network Engineering, Product Management and Product Development teams to develop future product direction and strategy by
providing input based on customer discussions.

Required Qualifications and Education:
Bachelors degree in Engineering, Computer Science, Telecommunications or
related technical field
3-5 years sales engineering experience providing customer presentations,
designs and pricing
Strong preference for Sales Engineer or Technical Account Management people from Network Service Provider, such as CLEC, ISP, Managed Services Providers, etc.

Detailed knowledge of LAN/WAN network technologies such as: VPN, SONET,
Frame Relay, Metro Ethernet, ATM, MPLS, VPLS services and collocation.
Team player with company and project-oriented initiative
Ability to be assertive and persuasive with prospects, clients and colleagues
Excellent written, verbal and presentation skills appropriate for both
Excellent time management skills to allocate resources across multiple projects
Familiarity with MS Visio, Powerpoint, Word, Excel, Outlook
Strong individual contributor requiring minimal direct supervision: High Performance, Low Maintenance type of employee
Fundamental knowledge of voice, video and other data types, application and network security awareness, switching and routing best practices and collocation
Must be willing to travel approximately 15-20%

Preferred but not mandatory

Technical certifications such as Ciscos CCNA, CCNP, CCNA,

Industry specific certifications such ITIL Fundamentals, CISSP, GEAC.
Familiarity with industry standard routing protocols such as: RIP, OSPF, BGP,
IS-IS, VRRP, MPLS.
Knowledge of networking equipment from Juniper, Cisco, Extreme, Nortel, Ciena,
Lucent and others.
Knowledge of multicast data distribution in either the financial or entertainment
verticals
Knowledge of physical infrastructure such as fiber optics, conduit, etc.
Knowledge of applications, operating systems and security as they pertain to
managed hosted solutions
Knowledge of electrical power and ability to perform power calculations as it
pertains to data center topologiesdf-tc

Experience/Skills
Presentations,Sales Support,Account Management,Demos,webinar,CUSTOMER TRAINING,WEBEX,Technical Presentations,onsite demonstrations,Technical liaison,web demonstrations,,
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